MAKING A PAYMENT FOR YOUR COURSE
Peak Leaders is based in Switzerland and part of Element Concept SARL, a Swiss company.
So the first thing is that you need to know is that we don’t have a bank account in the UK or anywhere else – we aren’t allowed to have one as a Swiss company.
But we do have Swiss accounts that are in either Swiss Francs or in British Pounds. So you can pay in either currency easily.
We can also take credit card payments for deposits – but not full course fees. Please see below.
YOUR PAYMENT SCHEDULE
Upon booking we ask for 10% of the course fee.
But if you are ready then you can pay the full fee in one transaction and that might be more economical depending on your banks charges (see below). Just ask if that’s what you prefer.
If you pay a deposit, we then ask for the remainder to be paid 12 weeks before the course starts. That’s because around that time start having to make payments for the course costs in advance.
Naturally we are happy to be flexible so if you would prefer to pay in instalments or the 12 week date isn’t convenient for you, just contact us and we can arrange something that works better.
This is the most popular way to pay and also the easiest. Most people use online banking to make the payment, but your branch will also be able to help if you don’t like making transfers.
Depending on your invoice, you will have an amount to pay in either CHF or GBP.
It’s vital that you only pay in the currency that your invoice specifies.
So please don’t transfer Swiss Francs if your invoice is for British Pounds or vice versa.
That’s because the bank will make two currency exchanges and the amount that arrives in our account will be significantly less than the amount you sent.
As always, if you aren’t certain just get in touch.
Some banks do have large fees for international transfers, but some only charge a couple of pounds or dollars. We have found it can vary hugely from bank to bank, and country to country.
If you encounter any problems please let us know and we will do our best to find a solution.
PHONE AND TABLET BANKING APPS
Please note that these have limited functionality and often won’t allow you to send GBP to Switzerland.
Your bank’s full website (accessed via a PC or laptop) will no doubt have more options and allow you to make the payment.
If you use an app please make sure it doesn’t force you to send in a specific currency – for example if you have a GBP invoice make certain you ware paying in GBP.
Equally if your invoice is in Swiss francs then make sure it isn’t sending the payment in Euros or another currency.
NOT PAYING FROM A GBP ACCOUNT?
Peak Leaders is a Swiss company.
So even though you might see our prices listed in GBP, our invoices are usually in CHF.
That means you can ignore the GBP amounts and just work on the CHF amount in your invoice.
If you don’t already have your invoice in CHF please let us know.
PLEASE NOTE: Some online banking doesn’t allow payment to a Swiss bank in GBP – if this happens please let us know and we can issue a new invoice in CHF.
If you would like to pay by credit card we accept deposits but not full course payments.
This is simply because the credit card merchant fees for a full course would be very high.
You can normally pay your 10% deposit direct from your invoice link that we send you – if that option doesn’t appear for you we can take payments over the phone too.
PLEASE DOUBLE-CHECK BEFORE YOU SEND…
We have spoken to a few trainees who have had a few issues trying to make international payments we very occasionally we see the following issues:
Firstly transfers made via mobile banking apps can encounter problems. It seems that because we are a Swiss Company some banking apps can assume the currency is CHF and automatically change the recipient to CHF instead of GBP. Some will try to switch to Euros, which is also not helpful…
This can also be an issue if you send from the bank’s website – the site automatically switches so that we receive Swiss Francs.
It seems different from bank-to-bank and hard to know if there will be an issue. Crucially it’s not very common at all.
But before you make any transfers (on mobile apps or on the bank’s website) please double-check – or triple-check – that you are sending your payment in the correct currency.
Desktop banking websites are often better in this respect as it’s usually a bit clearer and often they have more features.
But as always, if you’re not sure please just give us a call.
THINK YOU MIGHT NEED THIS PAGE AGAIN?
We appreciate that this might be useful information but you don’t need at this precise moment, but perhaps in a few days, weeks or months time.
But it’s easy to find, just type peakleaders.com/payments.